15019 The Version of 3ds Max Software Used for the Scene Does Not Exist on the Local Machine

1.     This is due to the local machine that is used to submit the task does not have the corresponding version of 3ds Max software with the submitted file, which leads to analysis error.


2.     Check whether the local machine that is used to submit the task has installed the corresponding version of 3ds Max software at C:\Program Files\Autodesk and ensure it can run perfectly.


3.     If the corresponding version of 3ds Max software is installed and the analysis error still persists, ensure that the software language version is English version. If other version such as Student, Green or Non-English version is used, it might cause the analysis to fail. 


15019 The Version of 3ds Max Software Used for the Scene Does Not Exist on the Local Machine

1.     This is due to the local machine that is used to submit the task does not have the corresponding version of 3ds Max software with the submitted file, which leads to analysis error.


2.     Check whether the local machine that is used to submit the task has installed the corresponding version of 3ds Max software at C:\Program Files\Autodesk and ensure it can run perfectly.


3.     If the corresponding version of 3ds Max software is installed and the analysis error still persists, ensure that the software language version is English version. If other version such as Student, Green or Non-English version is used, it might cause the analysis to fail. 


15019 The Version of 3ds Max Software Used for the Scene Does Not Exist on the Local Machine

1.     This is due to the local machine that is used to submit the task does not have the corresponding version of 3ds Max software with the submitted file, which leads to analysis error.


2.     Check whether the local machine that is used to submit the task has installed the corresponding version of 3ds Max software at C:\Program Files\Autodesk and ensure it can run perfectly.


3.     If the corresponding version of 3ds Max software is installed and the analysis error still persists, ensure that the software language version is English version. If other version such as Student, Green or Non-English version is used, it might cause the analysis to fail. 


15019 The Version of 3ds Max Software Used for the Scene Does Not Exist on the Local Machine

1.     This is due to the local machine that is used to submit the task does not have the corresponding version of 3ds Max software with the submitted file, which leads to analysis error.


2.     Check whether the local machine that is used to submit the task has installed the corresponding version of 3ds Max software at C:\Program Files\Autodesk and ensure it can run perfectly.


3.     If the corresponding version of 3ds Max software is installed and the analysis error still persists, ensure that the software language version is English version. If other version such as Student, Green or Non-English version is used, it might cause the analysis to fail.