Frequently Seen Errors for Renderman Users

1.     Task failed:

a.     Please check whether the file could be opened normally;

b.     Make sure no unusual pop-up windows occurred while opening the file, since it may lead to failed rendering scripts.

c.     Make sure all the required textures as well as other materials are uploaded completely.

2.     Incorrect render result:

a.     Ensure of all the materials of the scene are uploaded completely if any textures, lights or background of the object are missing. Sometimes, the missing textures are found due to failed analysis of some Renderman nodes in the Maya scene at our desktop client. Please upload the missing files to the relevant routes before resubmitting the task. (Meanwhile, please send information of the nodes and its attributes which missing in analysis process to our customer service, we will update it in time.)

b.     The Renderman version set at the desktop client is different from your local Renderman version in your scene, please double check and make the two are the same.


Frequently Seen Errors for Renderman Users

1.     Task failed:

a.     Please check whether the file could be opened normally;

b.     Make sure no unusual pop-up windows occurred while opening the file, since it may lead to failed rendering scripts.

c.     Make sure all the required textures as well as other materials are uploaded completely.

2.     Incorrect render result:

a.     Ensure of all the materials of the scene are uploaded completely if any textures, lights or background of the object are missing. Sometimes, the missing textures are found due to failed analysis of some Renderman nodes in the Maya scene at our desktop client. Please upload the missing files to the relevant routes before resubmitting the task. (Meanwhile, please send information of the nodes and its attributes which missing in analysis process to our customer service, we will update it in time.)

b.     The Renderman version set at the desktop client is different from your local Renderman version in your scene, please double check and make the two are the same.


Frequently Seen Errors for Renderman Users

1.     Task failed:

a.     Please check whether the file could be opened normally;

b.     Make sure no unusual pop-up windows occurred while opening the file, since it may lead to failed rendering scripts.

c.     Make sure all the required textures as well as other materials are uploaded completely.

2.     Incorrect render result:

a.     Ensure of all the materials of the scene are uploaded completely if any textures, lights or background of the object are missing. Sometimes, the missing textures are found due to failed analysis of some Renderman nodes in the Maya scene at our desktop client. Please upload the missing files to the relevant routes before resubmitting the task. (Meanwhile, please send information of the nodes and its attributes which missing in analysis process to our customer service, we will update it in time.)

b.     The Renderman version set at the desktop client is different from your local Renderman version in your scene, please double check and make the two are the same.


Frequently Seen Errors for Renderman Users

1.     Task failed:

a.     Please check whether the file could be opened normally;

b.     Make sure no unusual pop-up windows occurred while opening the file, since it may lead to failed rendering scripts.

c.     Make sure all the required textures as well as other materials are uploaded completely.

2.     Incorrect render result:

a.     Ensure of all the materials of the scene are uploaded completely if any textures, lights or background of the object are missing. Sometimes, the missing textures are found due to failed analysis of some Renderman nodes in the Maya scene at our desktop client. Please upload the missing files to the relevant routes before resubmitting the task. (Meanwhile, please send information of the nodes and its attributes which missing in analysis process to our customer service, we will update it in time.)

b.     The Renderman version set at the desktop client is different from your local Renderman version in your scene, please double check and make the two are the same.