1. The completed render frame cannot be opened and its format is either .avi or other video formats:
a. We do not support rendering files of Vue video format, or the render task involves a single frame and the output format is not set in advance.
b. Regardless of a single frame render or an animation render, please set your output format at the animation render option interface as .tiff, .jpg, .tga, etc...such serial frame formats.
i. Open "Display" on Vue.
ii. Open the “Animation Render Options” interface.
iii. Set this output format as serial image format.
2. Missing textures:
a. Notifications of textures missing pop up when opening the scene file.
b. This notification above indicates some Vue textures are missing (Same when it pops up during a Maya or 3ds Max rendering). Please confirm if the textures are necessary. If those are useful, inform the user to set the texture path manually; If not useful, please select a random texture from the user or the Vue on the platform.
3. Incorrect Vue render result:
a. Please make sure the user’s camera is synchronized (Synchronize the camera parameters of the Vue in your scene via its plugins).
i. Open the camera of the user’s scene, the following option shows a synchronized camera:
b. Since it happens to be a bug of Vue9.5 and Vue10, we will have to have it rendered manually in such a circumstance.
4. Wrong render effect when Vue is combined with other software, which largely due to incorrect object position:
a. So far this error is found only in 3ds Max rendering when Vue and 3ds Max are combined in a scene where both 3ds Max objects and Vue objects are involved. The objects positions are incorrect while opening the scene for the first time, but it turns correct after a reopening.
b. We will have to render it manually to avoid the error. And it is suggested the user to have the 3ds Max objects and Vue objects rendered separately.
5. Vue scene file and the main file are divided:
a. The Vue scene file and the main file are divided when Vue is used together with another software.
b. The easiest solution is to have the Vue scene copied to the indicated path.
6. Multi-pass output path of Vue in another software:
a. The CPU of nodes shows records of a capacity running during a 3ds Max rendering, however the task is failed at last. Maya rendering also has the same occurrence.
b. This is due to when the Multi-pass output path of Vue is used in 3ds Max or Maya, which couldn't be modified on our platform, and it causes the final task failure by the losing the output path.
c. Please modify the scene file and set the Multi-pass output path as the relevant output directory and appoint a path with the user and map his output path from our side.
7. V-Ray anti-aliasing setting is too low:
a. The following pop-up window shows up when the user is opening the scene with a standalone PC during rendering, and it is caused by the lowly set V-Ray anti-aliasing in the V-Ray render quality.
b. The user is suggested to modify the render quality.